Privacy Policy

This privacy policy sets out how Charfleet Book Bindery uses and protects any information that you give Charfleet Book Bindery when you use this website.

Charfleet Book BIndery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Charfleet Book Bindery may change this policy from time to time by updating this page so please check this page ensure that you are happy with any changes. This policy is effective from 25th May 2018.

 

OVERVIEW

Maintaining the security of your data is a priority at Charfleet Book Bindery, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Charfleet Book Bindery is also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies whether you use your mobile device or go online, provides you with information about how we use your data:

  • to provide goods and services to you;
  • to make a tailored website available to you;
  • to manage any registered account(s) that you hold with us;
  • to verify your identity;
  • for crime and fraud prevention, detection and related purposes;
  • with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;
  • for market research purposes - to better understand your needs;
  • to enable Charfleet Book Bindery to manage customer service interactions with you; and
  • where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

 

WHAT WE COLLECT

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

MARKETING

Charfleet Book Bindery uses your personal data for electronic marketing purposes (with your consent).  

You have the right to opt out of receiving promotional communications at any time by:

  • changing marketing preferences via your Charfleet Book Bindery account;
  • making use of the simple “unsubscribe” link in emails 
  • contacting Charfleet Book Bindery via the contact channels set out in this Policy

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

     

    LINKS TO OTHER WEBSITES & SOCIAL MEDIA PLATFORMS

    Our website and social media platforms may contain links to other websites or social media platforms of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or platform. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites or platforms and such sites or platforms are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

     

    CONTROLLING YOUR PERSONAL INFORMATION

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click on to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at webshop@charfleetbookbindery.com

      We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

       

      ACCESS TO YOUR PERSONAL INFORMATION

      You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Rebbecca Rowe at webshop@charfleetbookbindery.com. If you would like a copy of the information held on you please write to:

      Charfleet Book Bindery, Unit 20-21 Vole House, Thamesview Business Park, Fenttiman Road, Canvey Island, Essex SS8 0EQ United Kingdom

        If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

         

        HOW LONG WE KEEP YOUR DATA

        We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is six years.